news

December 16th, 2011 - PCUD’s New Deposit Policy

Effective January 1, 2012 Powell-Clinch Utility District is changing its security deposit for residential gas service. The deposit will be $150. However, for customers who consent to a credit check the deposit can be reduced or waived completely, depending on the result. The new deposit only applies to new customers and customers who have been disconnected for non-payment. Existing customers who pay their bill on time will not be affected. Over the past five years the District has lost over $576,000 on utility bills that have not been paid. Deposits previously charged were not adequate to protect the District’s customers from loss resulting from those who don’t pay their utility bill.

District customer service representatives realize that many people have trouble paying their utility bills on occasion. Our customer service representatives are here to assist if you are having trouble. We recommend first and most importantly, you address the issue before the due date. The earlier we are made aware of a problem, the more likely we can help refer you to a source of assistance. Second, never wait until after the utilities are terminated to address the problem. Our customer service staff wants to help, but a large number of laws and regulations limit our flexibility once service has been terminated. After that has occurred, the customer not only faces the overdue amount, but also service fees and a possible increase in their deposit.

December 16th, 2011 - Powell-Clinch Third-year winner as Best Utility Provider in Campbell County

Thank you Campbell County for the vote of confidence! As a third-year winner as Best Utility Provider in Campbell County, Powell-Clinch appreciates the LaFollette Press voters that placed the District in this honorable position once again this year. As always, the District is dedicated to providing safe and efficient natural gas and propane to our customers at competitive rates, while establishing and maintaining outstanding customer service and relations. The North Office Customer Service Staff includes: Wade Lawson, Melinda Heatherly (Customer Service Supervisor), Jennifer Daugherty and Sherry Ray:

October 24, 2011 - Report of the Director of the Office of State and Local Finance Regarding the Issuance by Powell Clinch Utility District of $1,200 Revenue Bonds, Series 2011

September 19, 2011 - PCUD Hosts Customer Appreciation Week

You’re invited to PCUD’s Annual Customer Appreciation Week on October 3-7 at the Lake City and LaFollette locations.

• > Enjoy 20% off Appliance (certain restrictions apply)
• > Free Grilled Bologna Sandwiches daily from 11:00am to 2:00pm
• > Free Cokes and Refreshments
• > Prizes and Grand Prize Drawings

Medic Blood Drive on Tuesday, October 4, at the LaFollette Office and Friday, October 7, at the Lake City Office.

September 5, 2011 - PCUD Sponsors Second Annual Powell-Clinch Classic

The second annual Powell-Clinch Classic was a big success at Campbell County High School on September 2, 2011. We enjoyed meeting the public, providing public awareness information about natural gas and shooting t-shirts into the crowd at the game!

August 22, 2011 - PCUD Wins National Award

PCUD is honored to receive the American Public Gas Association’s covenant safety award again this year. This award acknowledged the superior efforts by the PCUD employees to ensure the safety of the community and the integrity of the gas system in Anderson and Campbell Counties. Richard McIntosh, Vice President of Operations, said “Safety is of paramount importance to the natural gas industry and Powell-Clinch Utility District. We are honored to receive this prestigious award.”

APGA is a nonprofit nationwide association for publicly- and community-owned gas utilities and represents over 700 members in 36 states.

August 22, 2011 - Congratulations to PCUD employees, our booth won first place!

We hope you had a chance to visit us at the Anderson County Fair last month. Congratulations to PCUD employees, our booth won first place! We enjoyed seeing everyone. Even though Friday night turned out to be a rainy night, we still had fun serving our famous grilled bologna sandwiches and passing out t-shirts. If you didn’t get a chance to join us, we hope to see you next year at the fair!

August 16, 2011 - PCUD Employees are Giving Back

Donna Robinson and Tammy Wilson did a great job heading up the PCUD Relay for Life team in 2011. Employees, family and friends came together this year to give their support to the East Anderson County American Cancer Society Relay for Life.

August 16, 2011 - Noel Childress Receives Scholarship Award

Powell-Clinch Utility District wants to congratulate Noel Shanaye Childress who was awarded a 2011 scholarship in the amount of $1,500 from Tennessee Gas Association. Noel is the daughter of Mark and Alica Childress. Noel’s dad Mark is an employee at Powell-Clinch Utility District. Noel plans to use her scholarship award at Roane State Community College where she is majoring in Nursing. We are proud of you Noel!

April 4, 2011 : April is Safe Digging Month

GOVERNOR HASLAM PROCLAIMS APRIL AS TENNESSEE SAFE DIGGING MONTH

Governor Bill Haslam has issued a proclamation announcing April as Tennessee Safe Digging Month. The proclamation reminds Tennessee homeowners and professional excavators to call 811 before starting any outdoor digging project.

April marks the start of spring digging season, so Powell-Clinch Utility District, Tennessee 811 and Governor Haslam are encouraging homeowners to call 811 before they dig to prevent injuries, property damage and inconvenient outages. A utility line is damaged by digging once every three minutes nationwide, and one-third of these incidents are caused by failure of the professional excavator or homeowner to call 811 before beginning their digging project.

When calling 811, homeowners and professional excavators are connected to Tennessee 811, which notifies the appropriate utility of the intent to dig. Professional locators are then sent to the requested digging site to mark the approximate locations of underground lines with flags or spray paint. Once lines have been accurately marked, digging can begin around the marked lines.

”We join the governor in strongly encouraging individuals and companies to call 811 before they begin digging,” said Kathy Quartermaine, Damage Prevention & Education Manager at Tennessee 811. “By having underground lines marked, homeowners are making an important decision that can help keep them and their communities safe and connected.”

Striking a single line can cause injury, repair costs, fines and inconvenient outages. Every digging project, no matter how large or small, necessitates a call to 811. Installing a mailbox, putting in a fence, building a deck and laying a patio are all examples of digging projects that need a call to 811 before starting. There is no charge for the phone call or locating the utilities.

Visit www.call811.com or www.tennessee811.com for more information about 811 and the call-before-you-dig process.

February 10, 2011 : POWELL-CLINCH UTILITY DISTRICT NAMES NEW PRESIDENT

Powell-Clinch Utility District, which serves 16,500 natural gas and propane customers in Anderson and Campbell Counties in Tennessee, is pleased to announce that Robert Neil has been named the new president.

Mr. Neil brings a great amount of experience to PCUD since he began his career in the natural gas industry 17 years ago. Most recently serving as the Controller/Chief Financial Officer of Oak Ridge Utility District for 9 years. Other valuable experience gained in the Nashville area includes Controller/Vice President of M&A Supply Company; Auditing Manager for Work & Greer and Legislative Auditor for the Division of State Audit.

Mr. Neil is a Certified Public Accountant and received his Master of Business Administration in Finance from the University of South Carolina with a Bachelor of Arts in Political Science and a Minor in Business Administration from the University of Tennessee.

He is also an active member of the Tennessee Gas Association, American Public Gas Association, Southern Gas Association, East Tennessee Small Customer Group, Tennessee Society of Certified Public Accountants and American Institute of Certified Public Accountants.

Powell-Clinch Utility District is located at 203 First Street in Lake City, Tennessee and 1005 Jacksboro Pike in LaFollette, Tennessee. Their telephone numbers are (865) 426-2822 and (423) 562-2795. To learn more about PCUD, please visit the Utility’s company website at www.powellclinch.com

August 16, 2010 : PCUD Special Offer to Propane Customers

As a thank you for being a valued customer, PCUD will waive the tank rental fee for the 2010-2011 propane season.  PCUD will also offer a Fall Fill-Up Program for customers that have a 250, 330, 500, or 1,000-gallon propane tank.  From now until September 30, 2010, orders will be accepted to fill the customer’s tank, one time, at a special rate of $1.65 per gallon.
The following restrictions apply:

• Minimum delivery is 100 gallons.
• Account must have a zero balance prior to placing fill order, including merchandise/service charges.
• Payment must be received within 10 days from the day of delivery; otherwise the price will be at PCUD’s current rate.
• We will begin filling our Fall Fill-Up bulk delivery orders on September 15th and will continue until all orders are filled.

Please note that this is a one-time fill up only (full meaning a tank percentage of 80%).  Although energy prices continue to change daily, PCUD strives to keep our rates as low and consistent as possible.  Thank you for your patronage.  To place your order, please call (865) 426-2822 or (423) 562-2795.

August 16, 2010 : PCUD North Office is Here to Stay!

Although PCUD has served Campbell County for over 50 years, September 2010 marks the one-year anniversary for the PCUD North office at 1005 Jacksboro Pike in LaFollette. Melinda Heatherly who manages the north office and is also a 28-year native of Campbell County said “The District saw a need to better serve the citizens of Campbell County and is pleased with the number of customers visiting daily.” Other Campbell County employees include Sherry Ray and Wade Lawson. Business hours are 7:30 a.m. to 6:00 p.m. Monday through Friday. The full-service office also offers a drive-thru window and propane fill station for your convenience. If you haven’t visited our new office, we would love to see you!

July 8, 2010 : PCUD IS EXPANDING!

Plans are in the works to extend their Campbell County natural gas line to provide service to the Deerfield Community.

June 24, 2010 : Relay for Life Awards

It was a great night for Campbell County 2010 Relay for Life Awards on June 24th. Although the main event was rained out early, individuals, teams and businesses contributed many hours to Relay for Life.

Top honors were presented to Powell Clinch Utility District. PCUD received several awards including the award for raising the most money, recognition for sponsorship and the coveted spirit award which is a very prestigious award granted to the team who has shown to be the most active throughout the preparation for and participation in the Relay for Life.

To the right is PCUD team member Melinda Heatherly (center) accepting the award along with the event co-chairs Maria Hooks and Robin Proffitt all from PCUD. A special thank you also goes out to this year’s PCUD team leaders Donna Robinson and Tammy Wilson for their dedication and leadership.

May 6, 2010 : 2010 Relay for Life of Campbell County

co-chair, Robin Proffit, team leaders Tammy Wilson and Donna Robinson, and co-chair Maria Hooks

Jake Wallace - Cancer Survivor
Jake Lawson enjoying the rain


Tatum Croft - cancer survivor

2010 co-chairs for Relay for Life of Campbell County were PCUD employees Maria Hooks and Robin Proffitt.  The event took place at Campbell County High School on May 1st and was a big success.  Maria and Robin are thankful for all the employees, teams, sponsors, survivors and committee members that made this year's event so special.  The local Girl Scouts were also a big help by providing brunch for the cancer survivors. 

PCUD team leaders Tammy Wilson and Donna Robinson along with many employees didn't let a little rain get them down on event day and spent most of the day grilling and serving hotdogs, cookies and sweet tea.  PCUD’s theme was "Kiss Cancer Goodbye". Energy man even made an appearance passing out Hershey Kisses at the big event.

PCUD employees also spent many personal hours prior to the event raising funds for Relay.  Employees worked diligently publishing their first cookbook which is packed full of delicious recipes and available at our office in Lake City and LaFollette for $10 with all proceeds going to Relay.  PCUD employees should be commended for their teamwork. As of May 6, they have raised over $5,500 in the fight against cancer.

Melinda Heatherly, Energy Man and Wade Lawson

March 2, 2010 : PCUD IS SOCIAL.

March 1, 2010 : TAKE THE GUESSWORK OUT OF YOUR ENERGY BILL!

January 13, 2010 - THANK YOU

This past weekend, January 9-10, Powell-Clinch Utility District responded to a call in the City of LaFollette that shut down service on several streets for repair. Powell-Clinch regrets customers were without gas for a period of time to correct a situation that was out of our control. We would like to thank the customers for their understanding during this repair. In addition we would like to personally thank many people for their cooperation, help and support with our emergency situation in freezing conditions. With temperatures dipping to 17 degrees, the teamwork and support of the community was overwhelming.

First of all we would like to thank Mayor Mike Stanfield who not only arrived at the scene to help, but stayed until the job was completed. His dedication to help Powell-Clinch was immeasurable. Jay Muncy, Director of the Campbell County Emergency Management Agency, and his team so kindly provided shelter for our employees for warmth when possible during the repairs. Special thanks to Mark Hoskins who personally delivered food and warm drinks to our employees on the jobsite. The City of LaFollette police and fire department performed an excellent job of controlling the work area. LaFollette Utilities was very helpful by turning off/on the electricity when needed. LaFollette Recreation Center so kindly opened their doors to residents without heat.

Words cannot describe our gratitude to so many people that came together as a team and showed us how special Campbell County and the City of LaFollette truly are.

Sincerely,

Del Roberts
President
Powell-Clinch Utility District

February 15, 2010 - New Service Provided in Andersonville

PCUD has installed a new natural gas line to Waterside Marina in Andersonville the new gas line also runs through Big Valley Subdivision. We would love to have you as our customer. If you are interested, please call the sales department today to hear about our new customer incentives.

November 24, 2009 - Christmas Parades

Powell-Clinch Utility District is excited to participate in the following community Christmas parades on December 5: Lake City: 11:00 a.m., LaFollette: 2:00 p.m. and Clinton: 6:00 p.m. We look forward to seeing you there!

October 15, 2009 - Stephen Harris and Grand Prize Winner James Rutherford

As a way to thank our customers, Powell-Clinch Utility District celebrated their annual customer appreciation week on October 5-9. Employees made snacks and grilled hotdogs daily for customers. Each customer left with a goody bag and a chance to win a daily drawing for a $50 bill credit and a grand prize of $500 credit toward an appliance.

October 1, 2009 - PCUD North Office Looks for Bright Future

PCUD is currently celebrating 50 years in business and staffs fifty-nine employees under the supervision of Del Roberts, President. Mr. Roberts brings 18 years of PCUD and gas experience to the District. As part of the 50 year celebration, PCUD recently opened their north office at 1005 Jacksboro Pike in LaFollette to better serve the citizens of Campbell County.

PCUD provides natural gas and natural gas appliances and services to Campbell and Anderson Counties. The District also provides propane and propane appliances and services to Campbell, Anderson, Knox, Roane, Union, and Claiborne Counties. Powell-Clinch Utility District emphasizes continuous growth to better serve the community and surrounding areas with reliable, comfortable natural gas and propane.

PCUD's hours are 7:30 am to 6:00 pm Monday thru Friday. Customers can also pay their current bills in Campbell County at First Volunteer Bank, First National Bank and IGA or online at www.powellclinch.com.

PCUD welcomes you to their PCUD North Office where their friendly experienced staff would love to meet you:

Donna Robinson, Customer Service Manager, has been employed with PCUD for twenty years. Donna is a lifelong resident of Campbell County where she resides in Jacksboro with her husband Michael. Donna serves on the Tennessee Gas Association Customer Service Committee. She is also a member of First Baptist Church of LaFollette and enjoys working in youth programs such as Awana and Upward Basketball.

Melinda Heatherly has 11 1/2 years experience in the engineering department at PCUD and is currently serving in the customer service department. Melinda has called Campbell County home for the last 26 years. She is also a 2009 graduate of Campbell County Leadership.

Wade Lawson represents the sales department at the north office and has been employed with PCUD for almost 15 years. Wade is also a Campbell County resident and serves as a Caryville Alderman, board member and 2000 graduate of Campbell County Leadership and is also a Caryville Little League board member. Wade is married to Beth and has two children, Nikolas and Jacob.

Sherry Ray has five years experience as a customer service representative. Sherry has resided in Campbell County her entire life where she has been a member of Hillcrest Baptist Church for 36 years. Sherry is married to Barney Ray and has one daughter, Holly.

To better serve you, PCUD is now open from 7:30 a.m. to 6:00 p.m. Monday through Friday.