PCUD OUT OF GAS PROCEDURES

If a customer runs out of propane they should notify PCUD and ensure that all appliances and control valves are turned off. For PCUD to reestablish service upon delivery customer (age 18 or older) must be present so that PCUD personnel can perform a safety inspection and relight pilots. Otherwise PCUD will have to return to perform this service when the customer is present and an additional service call will apply. See Out of Gas Procedures Agreement.